Public Housing and Community Development (PHCD) Work - Order Contract 2022 - South Area

PHCD is seeking a Maintenance Work Order Contractor for South Area, which consist of 25 developments that will create and manage the entire operation of a maintenance work order system, to include performing all maintenance and repair work required for its development sites and ensuring the quality of the work and completion, in a timely manner. The proposed Contractor may include its own work order intake system, provided that the system includes, but is not limited to, the following: 1. Maintain a system for residents to reach work order intake center to initiate work orders, 24 hours a day, 7 days a week to include holidays. 2. Call Center creates work order for maintenance repair. Work orders to be completed by priority (emergencies first, urgent second, routine last-see appendix 1) and by age of request. 3. Work order should be signed by resident and maintenance staff when work has been completed in unit. 4. Work order should be closed out in the work order maintenance system to be reflected as completed. Work orders should be maintained for tracking and auditing purposes. If proposed Contractor does not have a work order system, PHCDs current work order intake center and process will be used. WORK TO BE PERFORMED (INCLUDES): Carpentry, Plumbing, Electrical systems, Plaster, Paint. Please see constructions document for the full scope of work. If you have any questions, contact Daniel Joseph at 786-469-4309. For RPQs less than $10,000, if no LD rate is specified, the County reserves the right to assess actual damages in lieu of LDs

Division 01 -	General Requirements.
Division 10 -	Specialties.
Division 11 -	Equipment.